We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I like roomy jackets so bought 5xl...the make is too small as the jacket does not fit me...very disappointing!!!
Was short sleeve
I'm good. The description is accurate. They're small sizes. Very nice.
Beautiful too got 1,70 and 82 kg was even larguinha
Great product. Arrived before delivery date. Size just right. Not need to make adjustments. Happy with my purchase. Wears beautiful. I am very satisfied
Nice and nice cloth.
Loved my coat beautiful too! Excellent quality and finish will buy other models! Congratulations to store
I'm M. I ordered XXL looks great. Exact sleeves, I measure 1.53. Take it into account. It's very beautiful, the fabric shines and the color is beautiful. It's not very warm but it's not very thin either. Moderate heat. 10 Little Stars
I order it since 3 months and didn't receive it, I open a dispute and they returned my money back.
Excelenre... fast and responsible.
Fast delivery, thank you.
Absolutely beautiful. however had 1 number more would be ideal. sewn fabric bodied.
Very beautiful.More than i think .I am 1m65 59 kl i take L
I love perfect measurements asked for my actions 100 breasted and off hips 95 weight 60 kg. Measure 1.61 cm
Just like pictures happy as size is very good and perfectly made! Thanks
Like, although found a little small size. Those are buying suggest not buy the size that uses, because here in Brazil my size is always M/40 and bought the size XL, but was not totally perfect was a bit small, but you can use advice buy a much larger number. Am satisfied anyway and recommend Excellent material!
Excellent product and delivery earlier than estimated very satisfied with the purchase.
Nice quality. Well made. I like this shade of pink, very refined yet brilliant, makes a 50s looks 30s hahahaha
Perfect! The description and picture are reliable to product. Product excellent quality! Super fast.
it fits well, finishing is awesome, fabric as in picture and soft, very pleased will purchase... thank you
the picture looked much better than in person.
Recue 8 days after order the goods comply with the description. It should take at least two sizes bigger. Me I weighs 58kg, 1m60, europe size L and I have ordered XXL. Attention if you have a strong chest and waist belly significant enough can be it need take three size.
Is a beautiful and warm. Chic for the winter. Measure 1,64 and Weight 62. Ordered size 2XL and was right.