Free Worldwide Shipping We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I’m a uk size 12/14 and I ordered a 3xl it fits perfectly, really lovely pink
Just like the weight of 90 to 100 K is not sure yet asked much larger weight only 80 k
The coat is well sewn, fabric very good, ordered the most and still not feixa, have 1.60 and 74 kg, buy without fear, arrived very fast.
Superb quality in ALL senses
Good but did not fit me.
Unfortunately much too small. Quality is but super
US! Lindoooo! Loved. It is thick, very casual. The fabric has a brightness. It is lined. The color is beautiful
Is the second time I'm buying! Bought and my friend asked for her TBM, and here I am, wonderful!
lindo
too small by shoulders, choose one size bigger
Loved beautiful wears well
Too short sleeves of 5 cm easily and beware the shoulders are puffy so it is very wide shoulders effect
Good day I live far My daughter already received said the color is pink baby I like is salmon but on page appears light pink color
i recieved this toot hank you but small for me hehe its ok no problem
Perfect
Fabric and sewing are delicious!!!!! The dimensional grid corresponds. Everything is perfect!!!! I recommend the goods and the store.
I loved the product! The color is very beautiful, which if I imagined that the fabric wasn't so thin, in cold time you have to warm up a lot under the trench coat. The very good quality. The measurements match the description. I contacted the store and had reply very quickly. Recommended!
Very good quality very happy with the purchase and arrived early
Small size
The coat is beautiful, but the fabric is pure polyester, shines a little satin type.
Very nicely made quality coat. Beautiful material and the fit is great across the chest, but the waist is a little tight. I am going to order another jacket in a larger size and different color.
Very good! The size was small, but it was my mistake. Showed it to a friend and she asked one too!
Fantastic shopping, I loved it and it's the right size. Just say I size small, wear size L and ordered XXXL and fit perfect. He arrived long before the scheduled date.
Small size ....
Very beautiful fabric. Had 5xl taken. Normally I have xl. Goes but just close.