Free Worldwide Shipping We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It is really beautiful. Fits description perfectly. This is my first time ordering clothe online so am still a bit confused about the sizes and ordered a smaller size which is sad but that was definitely my mistake lol.The store is so kind thou. I mistakenly ordered pink instead of black and contacted the seller immediately and the seller changed it to black for me. Thank you seller. I will definitely order it again in a bigger size.
very Nice
It's not pink, it's more like salmon
so cute, color just as in picture
Product as described, quality looks good, fast shipping, thank you!
very short. not like in the picture at all!!
Beautifully, the measurements match the description
The coat is truly beautiful, but the sizes give much to be desired, I asked for the biggest 5xl because I saw comments coming down but never imagine that I'm both L or XL regularly and I'm short as three sizes to close.
A little small
Thank the store to send the product well packed. This raincoat is beautiful and great quality. Well finished, all perfect! Indicate seller and product. Happy with my purchase.
A little smaller than the previous one you buy though they are the same size
Fast enough good quality
quality is not so good....
The fabric is not what I expected and also the very small size, I usually wear size M and comes very small.
Order one or two bigger towels, it's small.
Fits the description