SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I like it! Amazing swimsuit!
Swimsuit is excellent, as in the photo of the store, ordered the size M, on the chest 94 volumes by centimeters, 3 size turned out to be small (panties are adjustable they well,, issued a refund all easily and quickly, thanks for this to the seller!
More of a neon orange then in photo but it’s absolutely stunning on!
Took M 90-65-93. Well, generally normal swimsuit, wow. Delivery fast
Quality is not bad, the size S 82-62-92, but rather than to pass a lace hole, it just broke from the front! Compensate for the store refused! agree can not be!!!
Amazing quality. The trouble is that I waited 3 Mos until it reaches a canary. Ask in more colors
Good swimsuit fabric, shape. and accessories never pressed. very much.
Very nice and quality nice
In Voronezh, the swimsuit came within a month. It is amazing, sits perfectly and looks krutovery satisfied with the purchase. On my size og-89cm and ob-98 cm took M-sat perfectly. If you look for a swimsuit, then this is what you need
Use as a braja. It's super cute
On the size of 75/60/80 height 160 took S, everything is perfect village, the swimsuit is very beautiful.
Swimsuit is very beautiful, looks more expensive than worth it! And made qualitatively, all lines are even! But I did not have enough 2 Fear on top and the store returned some money! But I'm all exactly happy! The order came very quickly, about a week in Moscow.
For such a price, the fabric pleasantly surprised me))) I thought it would be cheap to look .. And everything turned out fine)
A cup of malomerki, but very cool!
Very cool and well made swimsuit! On my parameters og-94, ot-74, ob-94 took M! Delivery almost 1,5 month
Beautiful costume, super workmanship. Beautiful details. Recommend
Not bad for this money. But the metal clasp falls on the clavicle and presses. Delivery fast
Excellent quality, threads do not stick out)) Thanks!
I like it
Swimsuit came without rhinestones, a lot of sticking threads and curves seams. The quality of the swimsuit is 3 *
I take swimwear here not for the first time, very beautiful, on the rose. 46 size l just right.