We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent quality product, love the model
The coat is beautiful and cool. The measures announced match. Have 1,74m and 72kg, XXXL was very good.
The coat and perfect. Brasil seen size 44, got 1.70, weight 73kg, ordered XXXL and got the perfect size. The fabric is Wool and the coat and lining. Well-tailored. Recommend. Buy more if other colors. Arrived fast.
Raw room and luxury of the very magnificence of your daughters
I liked the quality, a good thing
Wonderful and the size is exact
The jacket is not bad, only the color does not match the store's photo, more blue. On the photo I like more... At 94-75-98 growth 170 Took XL came up perfectly. Here else would be a darker color and generally a dream
The jacket is very cool, at 44 size approached, the fabric is soft for autumn just, corresponds to the photo
It's just like the picture, it's very nice.
Lovely jacket! The quality is excellent-sewing, accessories, fabric. On the growth of 160 OG 88 size L sat very well, but since I have wide shoulders and chest, then put on a thin sweater only. At the bottom is a free silhouette, as in the picture. Thank you store!
The jacket is sewn well. All seams are even, only the material is prickly. At 52 size XXXL just. Delivery two weeks to St. Petersburg.
Jacket Marvel, like the ad, bought gift and the person who received like product. Super satisfied with the delivery and quality
This is a nice jacket. Quality material compared to other man made wool fabric pieces. This one looks good. The jacket color and look is the same as the advertised pictures. Fast delivery too.
Good quality! Long sleeves. The 90-64 great size. Not electrified.
Finally, it jacket. Size fit perfectly. Bust 105. XXXL ordered.