SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Super pretty, excellent quality, arrived much more before the estimated date, would definitely buy again, satis date :)
Steep top, the material is pleasant, but it's synthetics, sat perfectly. Very stylish. There is no thread and no foreign smell. Great option for the summer
Cool top!
XS on the parameters 78-58 sat well, very like!
Oawow beauty
Fully corresponds to the description, all as in the picture. Long read reviews and did not know what size to choose. I did not want to be tight. At 42-44 took L and it is large))) it is pinched in slits at the armpits, I will sew. It is better to take s at 42-44 if of course the chest is not big
They waited a long time, but it was worth it.
Cool top, I like it. came whole. I live on Kamchatka, so it was pleasantly surprised that everything came so quickly
It was peng. I love it it was exactly what I ordered
Perfect condition as seen came in very early
Received within 2 weeks. Nice material
Perfectly fit the size, took everything by the store's standards. Buy will not regret, the top is unusual and cool)
Just don't shine. Where print zebra fabric like swimsuit, solid fabric different, very nice.
Very cool!!! Quality fabric and sewing-super good synthetic, nice! Happy!
Delivery month. Taken from the green (pants) top short, well above the navel. Synthetic fabric, thin.
Very beautiful, but larger than it was necessary to take!
very good, material is quite thin though
Top of the top!
Excellent, I'm ordering again now.
OG 90 size XL fits quite freely. Synthetic fabric. It's only for 2 weeks
It took just 2 weeks and I love it so much
Top, I liked, top top, short advise, soft, the summer is super cool, мегамощынй
Think I could choose the smaller one, but in general it's a good purchase. It's perfect for summer, thin and bright. Thx
Order 11.05, 26.05 came in polshu. Very fast) easy topic, looks cool. The Me s
Light fabric, think it will be tight, but so are satisfied, very quickly arrived goods! Happy!!