We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Boots are well made, all carefully, but as always malomeryat boots with a narrow leg high arches do not take See chart carefully and be guided by the length of the foot. So size 43 Chinese came only 40 Russian
Soft, but strangely sit on foot, can not understand what is wrong. The рос.39 took 43, loose
The parcel came quickly. Already put it in the ice. Just class! Soft, comfortable non-slip. Thank you store!!! Recommend!
Perfect, very nice and comfortable The size is suitable for the European one.
Too small that having taken my size
Good boots. Yes, it's a leatherette, but I bought it because of the color. It came on a wide leg. Color as photo
A wonderful store and store!!! Very fast delivery. All as in the photo and corresponds to the description! Great thanks to the seller and the store!!!
Externally made battery size exactly on the foot
Shoes are good, but with the size was unpleased
Little measure, does not correspond to the description of the size... such an introduction that the measurements were made on the sole. I understand that I was sent a children's size. written 23, OH I got in touch with the store, they said they had the right measurements. I do not advise the seller ..
Boots are not bad, but very small. The star was removed for the wrong table.
Boots are not bad, one big minus, very small.
Soft, but small size. 41 to 39 dew. Small
Malomerit to 2 sizes, and so all the hood.
Fully correspond to the description. On the leg look great. Only small size at 38 need 40. Came exactly on time, as was established by the store. Thank you. Recommend!!!
Horror. With size problem, little came
I got shoes. I want to say thank you very much. they are excellent, they sit well on the leg. to the store a special thank you. prosperity and more buyers.