We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Boots did not fit in size. Issued a refund and sent a photo of the mail check to the history of the dispute. No boots, the dispute closed on the store, the money left to the seller. No money, no goods. While there was a dispute, the seller immediately replied, he was kind. As soon as the money was transferred for some reason to the seller, this is taking into account the shipment check, the seller immediately stopped answering. In short, no money, no goods. Not recommend.
The second ones have already tempered Super
They are very rare and though they are 2 wrong numbers are rare
Thank you. It's fine.
At 38 tugovato...
They're nice. They're hot.
Delivery 2 month. 2 sizes more need to order.
I ordered myself a larger size, but it was necessary for 3. and so decent.
Instead of 36 size sent 33. And so very good boots.
At 38 took 40, a little big, but you can wrap it. Delivered very quickly
Lifting on the full leg will not work.
Boots are beautiful, comfortable, soft. one but .... small size for 2-3 sizes. took on its foot size 35,5-36 boots size 38, turned out to be slightly upset. Optimal value for money.
Boots look very effective. The material is artificial, of course. I'm happy
My daughter liked. on the leg 21,5 cm came just. the material is leatherette. We went to Ukraine for about a month.
Boots correspond to the photo and description. Approached perfectly. thank you
Thank you pradovtsu all. okay. the goods came quickly. I need to throw on the size more. all OK
I ordered size 43 (26,5) to my feet 41 (25,5). Perfect. I like it. Thanks.
Boots dressed only 2 times and immediately sold soles on the heels, because the sole is not cast, but made by cells!! In the cell falls insole! it is not possible to walk!! Terribly stuffed foot on the heel, especially on the left leg!! The photo does not work, because it's inside the boot under a thin insole, you need to tear off the insole! Terribly, on winter shoes honeycomb sole, why not make a cast, if I knew that it was like that, would not take it!!!!! Specially chose a small platform, thought celiac, horror! Opened dispute for refund, How will the decision complement the review.
loving this order thanks
By themselves ankle boots of good quality, but sent a small size, not what I ordered
I ordered 06.12.2021 years. The parcel came 30.12.2021 as a gift for the new year. Thank you Ali for the efficiency in the flow of new year's orders. Boots as in the photo. On my size 25.5 perfectly fit the size 41. Another warm insole came in. The order is very satisfied. White, stylish, beautiful.