SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As stated, the fabric from which the swimwear are sewn, the size matches, comfortable sensations, I recommend
This is not the first time I order from this store. Perfect
Exact in size and good quality
Everything is fine, but on my store 110F is free, it was possible and smaller to order, and so very wonderful.
חזיה top be happy to buy while colors mother will thank you
Did not guess with the size
I am very happy thanks to the store the size is perfect and the quality is very good
The color is darker, coffee with milk. On the tan is excellent, under light thin summer fabrics. Real color for 1 photo. Quality for 4, larger in OPG and Cup. Sewing for 4, threads, unprocessed parts. But at its price just fire. I bought for 262r. With the store did not communicate, delivery month in the national parcel.
Normally I wear a size 100E in the basic reducer model of Woman secret, here I measured contour and cup and equals a 90D, I totally got it right, it is true that the fabric is somewhat elastic and I have to adjust it in the smallest mode but one size less would be too tight. The perfect cup size. The fabric is super soft and elastic. I'm definitely going to buy two more already.
Great quality, really well sewn/with RIM, wrong my size, was great, but will buy again. Recommend the store!
Not Felina of course, but for such money is quite decent. The fabric is pleasant to the body, slightly flimkovat
Excellent, in size from the table
Very elastic elastic, you can order less by volume. The cups are small.
It's gigantic, not full of cup or body, dancing to me, literally
The quality is very good, I will order more.
For 250 rubles the quality is excellent Does not press. o. g. 112, under GR 95. Size is OK
Tieši tā kā attēlā, pasūtīju 30.06., saņēmu 18.07. Kļūdījos ar izmēru, par lielu
Very good and beautiful thanks for your services and very satisfying
Very soft I expected them more resilient but for the price it's not bad
Size fits. Wide elastic band on 3 hooks. Shape holds.
Very high quality thing! Everything came perfectly! Soft and pleasant. I'll still order here. Recommend!
I loved it thank you
Super buziki, only overweight with a diagonal it was necessary to take 95 A took 110
Normal bodice, the straps are wide, the threads do not stick out, for everyday use the most it
Full-size normal on the bones and perfectly stitched