SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
this looks absolutely beautiful! appears to be well made. it fit well for 84cm chest measurement under bust/ 95cm bust.
Good quality, pleasant to the body, but slightly slides when moving, in general, the purchase is happy.
Nice wall lamp. On a small chest, when there is nothing particularly support) comfortable, soft, beautiful
Beautiful delicate bust. But I can not wear it, the size of M was large in terms of girth at 75 V.
The order came in a month. On the chest 84, under the breast 75-ordered the size of L. Sits well, does not press. Sewing is excellent, lace is soft. Cups for a split breast, if tits in a bunch, then take a smaller size. The nipples are peering.
Cool, executed qualitatively! On my chest 95 in volume sat perfectly. Chest in the side does not leave
Gentle and light, bad support, not for a large chest. Quality is good
Nice
I take not the first time, the quality is excellent for funny money, on the OG 98 size perfectly approached
The product corresponds to the description. The quality is excellent, I order not the first time.
The goods are similar, garniy, priemniy to Thil, ale in the girth of the Burgundy vivivaliya bielyak for beige) I liked the goods, very pretty, soft, although the beige one turned out to be smaller in size than the other. Enjoy the Polish meme in the end of scrolling.
Ποού ρραα α Just gorgeous
Perfect!!! Thin straps, cute and soft, it passes incognito under the small thin tops. I will take it in other colors. Delivered quickly and more!
Beautiful and comfortable. Very nice. Looks cool
The store wants me to believe in an expensive purchase looking at the label ahah. At 70b came up, but the chest is pressed, a little too small. For the view will go, we are not talking about good support. Quality is good, surprised. It was more than two weeks in the UFO, although earlier orders reached faster. Accessories color brick-red.
Gorgeous. Soft, qualitatively sewn, good accessories. On my size S, 75A sat perfectly.
Fast delivery, good product, many thanks! Correct size!
Love these bralettes. No wiring so really comfortable, and look expensive
Very beautiful bra
Excellent.
Beautiful bra, sent me a nice detail too, thanks to the store
Perfect!! Quality just бомбическое, all seams are smooth and neat
Доствлен in time. super quality! Size fit the OG 90, very comfortable and looks beautiful.
Just like the pic, the size run a little bit small. So go one size up
Lovely! Soft, comfortable, delicate and beautiful. High quality, nothing, want to other colors!!