SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
A little small
I got a different product than I ordered: The pads where wrong all the way. Really disappointed so I’ve sent a message to the store and opened a dispute. For less than a day I got full refund. I thought to give 1 star, but after communicating with the seller and the full refund: I give 5 stars. The product is not what I was waiting for, but what matters most is how you deal when something goes wrong. Service is everything. Thank you seller & Aliexpress team.
Just огнище
Standards
Everything is fine, I went to the size 75v
Goods arrived, but the money back, reliable. Other times all have good, ordered many times in this, recommend
Size is very small. A teenager)
Cotton top, comfortable, tabs change
Nice bodice, enjoyed it. A small chest fit. strap is not very long. Delivery about 3x weeks along with other purchases.
The density of the material is rather weak. Cool to the touch, but my 2nd size just flattened. Come in 10 days
I do not understand why there are reviews that are not felt on the body. Very much even felt. I have a top where completely behind the lace, there yes, almost not noticeable on the feelings
Cool Bra, comfortable, soft
Chic for such money!
For its price, for the house is very excellent
Nice tops. I take it not the first time
On me it does not look very, although thin
Good bra. Finally delivery to Postamat!)
I 've already bought 4 bras in different colors. I like them very much to be comfortable not wearing hoops and not squeezing. For small chest and not requiring strong sujection.
It's fine but for little chest, I have a 90C, it's just, the fabric is fine and nice, it's nice put and it's very comfortable, I bought several colors
As always the best busts! 5 +++
A good bra, fully justifies its cost of 250₽
Fast delivery to Moscow. Order on March 3, received 11! Good quality! The product fully corresponds to the photo and description! I'm happy. Bust soft and comfortable! Thank you! Be sure to order anything else :)))
Slightly flawed, but is okej.
Good, but only the substrate there is too small for me
As always everything is fine! Thank you buy not the first time. Very comfortable bra. Thank you very much again. The photo did not add as it fully corresponds to the store's photo.