SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Swimsuit super-just what I wanted. There are bones for Cup support, removable inserts. In size, everything came up. Size XL for parameters 104-75-100. Delivery to Ukraine only 2 weeks.
On the rosyan size 50-52 came the size of 2XL. On the size of the chest 85C will need to pull out not only a push lining, but also iron bones, so that the top sat normally and the bones did not press into the sides into Who has a narrow chest, then the bones will sit normally. Plus, it will be necessary to reduce a little in volume, sewing the clasp. Who can sew, will do it without problems. The color of the swimsuit does not match the declared. Instead of light yellow bright yellow.
Quality is cool, a little did not guess with the sizes, I will order less, I ordered 44-46 L, but I needed m
אחלה swimsuit really top quality I wear chest 44 suitable for XL or L
Wrong size muitoo was great
A cup for a large breast is not comfortable. All Ivy and melting are large.
Swimsuit really liked, at 52-54 the size approached perfectly.
Came in 2 weeks, the quality is good, sewing good, panties for 114 cm-norms, the bodice for 85 F is small in the cups
Beautiful is just like in the picture. It looks great. I have quite a chest and it holds very well. I love it.
Everything is fine! I order not the first time, very convenient and correspond to the full size! Thank you very much for the order!
On viglad yaskraviy beautiful, ale Mahut pidozri shcho maluviy. I'll finish it.
Swimsuit made of dense fabric, bright, sewn qualitatively. On the OG 108 and OB 112 XL sat well, slightly sewed the bodice in volume. Cup on the big chest, if you remove the inserts. I have a cup C, a little too big, with an insert looks great. Melting is good for who has a small tummy at the bottom, everything hides well. Before the RB went a month.
Perfect lack to prove it
I love the top part is pretty good for much chest good quality
Precioso
Very fast delivery I order a second time at 48-50r goes L
la parte de arriba es pequeña
very satisfied. Fits perfect. Good quality! thank you a lot. Size is correct in the description. It's the second bikini I bought here, because the size fits perfectly.
Thank you very much to the store, the swimsuit perfectly fit in size, the quality is perfect,. From linen order one, alien before was declared. Alien in one parcel with other goods.
Thanks to, the quality is excellent, the delivery is fast, all as in the picture
Not exactly the same as in the photo. But in general, norms. I came quickly.
купальник отличный
Rosemir is not a pidishov. BRAC HL
The swimsuit is very beautiful and bright, there are inserts-cups that are removed through a special hole, there are rigid bones, Tango panties, the ass is half covered for such a price. But... On the chest no more than 3 sizes. I on my 5 size chest took 2 XL and it's terrible... the bones are stuck, the wealth falls out... very upset, but mostly because of the lack of quality. Delivery of 10 days to Nizhny Novgorod at the cash register of the store Pyaterochka
I liked the swimsuit. Double fabric in the Cup. Chest volume 110. The chest fit into the cups, pulled out these crugles, and slightly cut off from the fastening of 2 cm. It's okay now.