SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very good.tanks
Muy chulo, la braga un poco baja para mi gusto. Rapidez en envío
Swimsuit looks great and corresponds to the ordered size. Recommend
Чудовa rich. After asking for the sale of Dani riznogo to mix a bra and a truci, so and extra. Well, that's good.
It's beautiful, in my case the Cup something small and the big braga, but the swimsuit is very nice
Excellent swimsuit, dense, bright. Fast delivery, 10 days.
Swimsuit super. At 48-50 size XL came up perfectly. The seams are even. Swimsuit came quickly.
Great swimsuit. Delivery is super. 22.08 ordered 04.09 received.
Super swimsuit I liked, and the village is good. Strange took two swimwear from different stores 2XL but for some reason this one sat down, and the other one was small♀& Middot;.
Брала маме. У неё грудь далеко расположена, нужно собирать с краев :). С задачей не справился. Трусики хочется выше, маме 53. Может для идеального молодого тела - он сядет лучше. Продавец очень доброжелателен, мы оформили возврат.
Shipping and delivery-7 days, tracked. Swimsuit approached, at 42 (de) ordered 2XL. Only swimming trunks in the sides are not high, narrow, I would like to be higher. sewn well.
Very nice. The only thing to highlight is that I have a D cup and the top although you can see something small.
Beautiful, but the format of bottom is small
Swimsuit is very good quality. Did not fit the size. Issued a free refund.
Good swimsuit, quality. Size XXXL corresponds to 52-54. Seller thanks.
Cute swimsuit. Only the melting is shallow. I love higher.
Good quality material and tailoring. On OG 96/OB 98 just right. Thank you very much. Seller respect
Excellent, but missed with the size :) it is necessary to order less, and so pts liked
I bring the size 46 I took L ed is perfect
Спасибо! Быстрая доставка. Как и на фото. Удобный. По размеру!
Very fast delivery. Swimsuit of excellent quality.
Great swimsuit! Very fast shipping! Special thanks to the store for the feedback and for sending the necessary individual sizes of the top and bottom of the swimsuit.
muy bonito igual que en la imagen me queda perfecto
L went to the O. B. 103 o. g. 103 .. Trusel sat perfectly... cups of norms under the breast at 87.. Tugovato .. the fabric does not like it looks not bad but cheap.. Sewn well to the quality of pritensiy is not... but in real life I think I would not take ..
Got a swimsuit. In general, not bad. The quality of the fabric could be better (I think it will quickly burn out in the sun). But it fully corresponds to the description, very cute. There is a small push-up, the straps do NOT unzip, on the panties a transparent sticker inside (removed). Corresponds to the dimensional grid. And what is most pleasant, the store is very contact and responsive. Asked to put swimming trunks larger-performed. Sits on the figure is wonderful. I'm happy with the goods and the seller. 5 Star