SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
A month to Moscow. Short, when I got thought that it was on the child) take l)
Very beautiful, soft and sound. Cloth is dense, stretches well
Top super, but I thought it would not be so dense (it's not scary!) I like everything
Just received my order and it’s exactly like description, material is very soft.. I recommend
I took on 42-44 og 88 size M sat perfectly. Good T-shirts. The material is pleasant and stretches well and keeps the shape. Pictures from son :)
Tops of very good quality, I advise everyone, pleasant to the body
This is gorgeous! It is very stretch and even m well sits tight and not super short, Pts pleasant material to the body, very satisfied, all that tried on in the stores near does not stand. Thank you
I loved, fabric comfortable, color fabrics exactly the same description, recommend
So stretchy , basically a zara seamless set dupe . Perfect no see through , took about 2 weeks to come . Great
I recommend great and size well
Delivery 14 days. Color in live apricot. Very beautiful. But for me so short (((
Top Super! Pure white color, good fabric. Definitely recommend!
Penza went three weeks, tank tops fire, soft, cool!!!!!! Thank you very much, advise)))) og 84-85 m ordered, just))))
Top normal, White does not shine, the growth of 172 in long Butt
Excellent tops, fit S and M, OG 82
Love him, have to order it is very beautiful the color is very bright and very comfortable you can use it for stepping out or for the gym. I am very petite and have little bust, didn't want me to stay short and I chose the size M and was a good choice stay perfect Exactly soon came 2 weeks
Super, the 42-44 M ordered, it quickly to Moscow, for 2,5 weeks
Girls, top luxury, quality bomb, take!
Super quality top, girls buy not regret it.
Take size S, but goes to M. The rest of the quality is good.
Topics just wow, the fabric is very soft, not look cheap and good stretch
Child 13 years elegant size resin
Very cute I really liked, arrived ahead of schedule, it adjusted well.
Just like the picture
Gorgeous Corresponds exactly to image my color is identical and it is very elastic