SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Like the top, runs, but the parameters height 180, 74, OG 90 about 104, and weight 75 kg, a little bit short and small
Top is the best of all that I ordered Quality 10 +, looks expensive
Habarovsk it for 25 days. Packed in a bag. Top synthetic, soft touch. Think in the summer it can be too hot. The og96 ot78, take size m. Top stretch well, guess can be ordered and S. A little shine. Just top without bra on my chest wear will not work. Overall happy :)
Excellent top, color pure, bright, not too tight. 88 C 65 Tal, an increase of 162.
Top class. Excellent quality. Fast shipping. Very pleasant to the touch and carefully sewn. At least the top and presented as yoga. Can be worn alone a top summer and a jacket or shirt, in other times of the year. Will order more in this store.
Very cool! Really a shorter top (for my 158 cm very difficult to find short top, for body short)) everything is super, top tight, not shine. Definitely like)
Bought This tops last summer in Stradivarius by 1000₽! Cool fabric, stretch. Very pleased to find them here for the price, the store sent quickly, even come in Omsk in 3 weeks ahead of time! Thank you very much!
Lovely top, looks elegant, fabric soft and pleasant, advise
Lovely top! The color is very bright and corresponds to the photo, the fabric is pleasant to the touch and very elastic, delivery about 2 weeks, I recommend!!!
Loved, perfect! Identifies the picture, use gave me right.
One of the best tops I have, the material is very good, very good stretches and very soft
Arrived 10 days in perfect condition. The color is gorgeous. Super soft inside and a little longer than the light purple one. It’s 36cm long and hits exactly where the waist is smaller. Super stretchy, great for 95cm bust but I would preferred a longer cut . It’s too sporty like this , with a 5 more cm would be use also as a casual top, it’s too crop for a everyday use.
I'm happy with the purchase. I like everything. Size suggested. Delivered fast
I love it so much ,the material is amazing . I am definitely getting it in more colors the picture does not do it justice. I recommend this store
Ameiiiiii is beautiful, arrived in 13 days in Santa Catarina, ordered, but,'ll ask other colors in size M, a best shopping ever made. Super indicate.
I ordered two tops for the House, both fairly dense, completely synthetic material, stretches well, no discomfort. The volume of the chest 95, waist 78, M approached the size perfectly. Same Black
Cool top, got at some huge discount + coupon store, went out for 118r. I took a bigger size so that I was not very close, as a result, 70b sits perfectly, does not press anywhere, it stretches well. Color chic.
What a cool, so soft, pleasant to the touch, I'm just delighted. The color is gently Violet. Fast very delivery in 3 weeks
Fast delivery, good value for money, good quality products and excellent service by stores ❤️
Very beautiful, it is perfect and arrived in 1 week
Good, for the summer at + 15 i think it will be very hot in it. But on + 7 is the most
Excellent quality and arrived very fast in chile in less than two weeks!
I ameiii demaissss, arrived in almost two weeks the material very good and was only 20 cents