SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods went to Kazakhstan for three weeks. Took from this store at once two swimwear in case one does not fit. Approached both, thank you reviews. Swimsuit of wonderful quality, dense. This size is ideal for my 82-74-93. The Cup there is not too big, I was specially looking for such a form, so that when moving, there was no void in the bodice))) the clasp is strong metal,,, Panties are not bikini, but not too wide, just what you need. In the sea has already passed the test. Thank you, I highly recommend the goods and the seller!
Cool swimsuit, quality, perfectly fit the size 44-46, up 75c
Delighted with my purchase it is the third that I buy the colors are perfect and the size XS is correct
Very beautiful swimsuit, just like in the picture, the size approached, cups pushap, went exactly a month, recomed
Swimsuit of excellent quality, my size 95-78-96 m back-to-back, it would be possible and L buy more freely would be. I recommend! Thank you!
I arrive in chile in 10 days. Excellent quality and seams, it is identical to the description. The colors correspond to the offered.
Order on July 23 and received on August 5. The color identical to the photo.
Swimsuit ordered 16.07. Got 4.08. good delivery, no problem. now about quality. size grid is correct. at 50 size.(102-88-108) XL sat perfectly. The bodice sits tightly, even slightly tight, but does not pull, the shape is successful, the cups are cast, easy push-up. The straps are adjustable. Melting sit well, do not crash, do not pull. high enough. on the side seam 6 cm. fabric-tight thin jersey 80% nylon, 20%-spandex. Lining of polyester. stretches, but not much. colors juicy, bright, very elegant. the store is responsible. I'm happy with the purchase. The price is also real.
Swimsuit fire! For 1100 he's cool! Delivery is fast, there is no smell, threads do not stick out.
Like on the foto, very nice and good quality! I ordered L, in Poland i usually take M. Bra is a little to big but still looks Good :) I will order more!
This is my 3 swimsuit from this store, still want! I will buy under this top the second tube to the navel and there will be 2 swimwear in one! My parameters og 85 cm, OPG 75, OB 96, height 165-took S. Trusel on the hips 96 butt. The top of the cup on the chest of the deuce just, and on the volume under the breast 75 slightly presses, on centimetric would be longer, but not critical. Who has a bust from 3 sizes and hips like I take m. About 96 cm is on the verge of size. Before that, I took 2 swimwear M, one ingot in a strip, the second separate top with ruffles and Trusel to the navel-the feeling that they will be too big. M sit normally anywhere do not fall, but wrinkle and S would be better to sit, vtyagg. The size table of the store corresponds completely. In this swimsuit, when choosing the size, focus on the hips, do not look at the waist below the waist and the fabric stretches. If the size of the hips on the verge and doubt more to take or less then focus on the size of the chest, if small then in minus size, large in Plus.
Swimsuit liked, colors saturated, beautiful, I advise the store!
Заказ пришел быстро 17.07-30.07 в постамат. Полностью соответствует описанию. Качество отличное. Размер подошёл на мой 44-46 и чашка 75С. Посмотрим как он выдержит испытание солнцем и морем. Рекомендую
102-82-102 Elka sat well. Beautiful coloring, high-quality sewing. thanks to the manufacturer for the swimsuit and the store for fast delivery!
Shipping very fast. I love it, it's the second I ask.
Отличный товар. Сшит хорошо, постороннего запаха и ниток нет. На 46 российский отлично, на ОГ 80В есть ещё в чашках запас по объёму. Как и у всех купальников этого бренда верх немного маломерит.
The quality is excellent, but the big chest does not hold. At me under the breast 80 og 105. i will wear
Swimsuit is good, I bought my mother liked, bright color, as in the photo, sewing good, threads do not stick out, there is no smell. On the parameters og 95 from 84 about 108, the Russian size 48-50, ordered L. Delivery to Volgograd 10 days at the point of issue. The track number was tracked, there was no need to communicate with the store.
Отличный купальник, качественные материалы. Подошёл идеально. Доставка быстрая как обычно.
llego antes de tiempo, el bikini es igual a las fotos. Buena calidad
Swimsuit is excellent! Everything came up! Push-APA almost no. Just cups are dense. It came quickly! Would take more, but no in the right size of the color desired
Swimsuit is very good quality! On the affected meters 87 bust, 73 waist and 103 hips, on the hips a little tugovato sits, but the chest-just dissolved, great. So sorry!
Everything is perfect! Both product quality and shipping is 10
All right with the order, it was what we had agreed, and we are satisfied, thank you
todo bien, gracias