SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
super joli ! et moins cher que sur le site officiel J'ai pris une taille M (je fais un petit 42 en France )
Покупала по рекомендации блогера на ютубе. Купальником осталась довольна. Качество хорошое, сидит отлично. Доставка до Москвы быстрая. Подойдёт на 44 р. Думаю сейчас, чтобы второй купить.
Он прекрасен. Из 4х купальников в разных магазинах, только к этому нет нареканий вообще. Отлично пошит, прекрасно сел. Пришел в срок. буду заказывать у продавца еще
Купальник отличный, полностью соответствует описанию. Быстрая доставка
Very quickly delivered! Swimsuit Super!!!
До с-з России пришел за 12 дней! Качество супер!
товар не соответствует описанию
Swimsuit surpassed all expectations. Very beautiful color, quality sewing, wonderfully packed. The bottom is two-sided. To the store Thank you very much. Definitely recommend to buy.
Quality Suite. I liked the swimsuit, but doubted the size, chose s, the edits are very large, I will order separately the bottom. They did not communicate with the store.
Quality is super, very wonderful swimsuit
Very cool swimsuit!! Quality at altitude. My dimensions: OB 90, OT 70, OG 84. Sat very well I order a second swimsuit from the store, very satisfied
Excellent quality swimsuit, for such a price I'm delighted
Super. The quality is excellent. Thank you. I advise the store.
Very fast delivery ! I am happy! Swimsuit is amazing ! The size S is perfect! Thank you guys sooooo much!
Cool, quality, beautiful swimsuit! Fast shipping! Advise! Very much!
On the parameters 90-70-95 M sat perfectly. This is an amazing swimsuit of awesome quality!! In retail, I think it will cost once in 5 more. Recommend!!
Costume wonderful! :)) finished fine, cloth buonissima and arrived in 12 days TOP!!!
I am not in Kiev because we are bombed, Russia, the parcel received other people, at my request. I hope soon in our beloved Ukraine will be fine, I will see a swimsuit and be sure to leave a review
Great swimsuit! Qualitatively sewn, all seams are even. The order came in 3 weeks. At 180 cm and 46 size M sat perfectly, not butt. Definitely recommend!
Ordered 18.02.22, received 07.03.22. Before Peter in 2 weeks it's super. The track is fully tracked in Russia. Swimsuit of excellent quality. Emerald color. Very beautiful. See the dimensions of the store.
Super swimsuit!! Take it will not regret;)
perfect thank you
Swimsuit class, but it turned out to be big. Focus on the store's grid and not buyers)