SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Girls, it's a bomb. The quality is super, the fabric is soft, pleasant, the color as in the picture, the shipment is fast, the store is super. The only thing is not possible to insert cups (for lovers). I recommend to everyone.
The set is good, but I would say malomerit, I ordered L, but it's more M, lighter than in the photo swimsuit, and if you have bright skin, I would well, the strings in front are straight, you will not remove (
Thank you store! Delivery super fast-10 days to the Moscow region! Swimsuit not malomerka-took the same in another store-L was back to back, here the bust would even take m, it would look more beautiful, but then they would be be be I took on the parameters: OG 92 from 72 to 98. Cups are not taken out.
Everything is fine. It's not the first time I take it.
Llego en dos semanas y es maravillosa la calidad en función al precio
Girls, the swimsuit is really cool!! If the chest is not particularly large, visually increases
A little bigger as I expected, but I am small even. The color is beautiful.
Super swimsuit! I'm very happy! Approached all 100. Ideally sat on my figure
Chic swimsuit, also for such money. The color is amazing. I will order in another color.
I have a 38 pant and 105 hip 95 chest, I asked for M and I'm doing fine, that's the second I ask.
As long as possible delivery. I ordered to the sea, the swimsuit came a month after the trip. Swimsuit is beautiful, bright.
Very beautiful!
I loved it, loved, buy again, my favorite color!!!!
Very pretty
Everywhere sits comfortably. I was afraid that the chest would be large, and the panties were small. But no, it's OK. The chest is straight in size. Panties are a little tight, but within the norm.
Good swimsuit, beautiful color. On the parameters 86/63/89 ordered M, you could take even more. In the RB went for less than a month.
recommended! thank you! love it
The product is just like the description. I bought size M and all good. The color is nice. I'll buy more colors again.
Qualidade muito boa! Chegou super rápido. A cor é linda. Recomendo demais
Led Bomb
Size M guessed just. My wife is happy. Delivery fast quality norms.
Garn's yakism. I thought it was a long time ago, and I thought it was a long time ago.
I took a small size The garment is very small especially for its bottom Suitable for thin girls
Excellent swimsuit, for height 172, parameters 85-62-95 perfectly fit the size M, panties could even be more slightly ordered, that would be better stretched. Does not shine white inserts as White similar to this swimsuit
Swimsuit is good)) when buying, keep in mind that the melting sits very low, that is, they will even be lower bones on the hips