We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Now the most favorite sweatshirt)))
Ordered this after I ordered my light grey one and the fit and coziness is great but I do think it’s over priced- should be $15 shipping and tax included
The best sweatshirt in my life! Awesome
I took the size L,165 height, 56 weight, focusing on reviews and dimensional mesh, I think it would be almost perfect, it would be possible to cover the ass, very soft, warm, early October 2022 Moscow, straight in it would go on the street, came earlier, another order in a different color, smaller size.
Excellent sweatshirt, warm. I ordered the size M for my size S, well village
The sweatshirt is just a bomb. On her S ordered XL. She sat down, as she wanted, an oversize. Very warm and dense. Even I'm afraid to steam indoors) the hood keeps the shape. Very satisfied
I ordered two colors: the bright came perfect, and the dark came with a large hole in my pocket. Unpleasant. Also asked the store to make sure there were no letters on the back, he agreed. In the end, there are letters. Also not very like, but okay
Perfect, warm, stylish hoodie
Very soft The quality is just super On height 164 came perfectly along the length of a little oversize In St. Petersburg came in 2 weeks
Good hoodie. On the growth of 155 and took M. The material is not synthetic well or mixed.
The sweatshirt came in 2 weeks. Good, warm, the seams are neat, odorless. I did not communicate with the store. On its Xs took the largest size. But the oversize did not turn out as in the photo. Very small
The sweatshirt is just vaaau! I just didn't expect her to be so awesome.
Very quickly came the goods, a pleasant surprise! Sweatshirt fire
I'm happy, I ordered one more in a different color. But I warn you that it goes down in operation for three days and already coils. On height 165 weight 60 took XL, in principle, expectations are justified.
I liked it, it looks cool!!
Svitshot norms, it would be possible to take more. On the hips 90 is not quite freely hanging. Quality OK. But sooo long shipment about 2 weeks, and of course the store ignoril. I thought I would not receive the goods at all. It came later to Moscow!
Good, very warm and soft hoodie. On the growth of 171 and OG 89 ordered the size XXL came up perfectly, as in the photo. The only negative is a strange size Hood, a little too small (bounces up a little), but not very noticeable.
Very nice to the body material, I wear the size M, took L, sits well, but not super voluminous. If someone wants a mega oversize, then take the largest size)
Exactly as in the picture, I recommend
It came in a month as ordered. At its size 40-42 ordered M size, sat down as an oversize as wanted
Good, soft, pleasant to the body sweatshirt. At 44 R and height 158 wanted an oversize, ordered the largest size. Expected that it will be longer. Cozy, I will order in another color.
Ordered 6/09, took 23/09. Short! Despite the fact that on her s took XL, she does not look like in the photo of the store. The very quality is warm, the hood is good. But I'm upset about the length. Not exactly what was expected.
The sweatshirt is super warm and dense! Soon winter and for this time is straight generally excellent (there are no pictures, so look at cool men)
Everything is chic, I ordered the size XL, in Russian M, sat down as an oversize, as I wanted.) In St. Petersburg, the parcel came in time, for this money you can order all colors. Warm, on fleece inside, the seams are even.
I bought it on September 2 and day 20 has arrived, comparing to the price it has, I think quality is fine, very fat suitable for cold weather, the only problem is size, I have 163 normally wear S, This time I bought XL but it suits me not very oversized.