SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Качество высокое, рекомендую.
Цвет шикарный. Мне длиновата , а в ширину хотелось бы побольше . Рост 160. Теплый очень. Пуковицы хотелось бы поменять. Бирок никаких нет. Состав не понятен, но немного колиться, возможно шерсть присутствует.Совсем не такой как на фото. Смотрите реальные фотки в отзывах.
Nice jacket. On the growth of 177 sleeves in size, the fabric is soft pleasant, there are no marking bars. When unpacking did not smell anything. True buttons are sewn on the male manner of clothing (from left to right), but these are trifles
смотрится как бабушкина кофта( узкий и длинный, объёма нет
Orange cardigan. I ordered the orange coloring in a single size. On my parameters: Height 175 cm Chest Volume 86 cm Waist size 65 cm Hip size 94 cm The sleeve is a little short. The volume of the villages is good. Sewn neatly, the composition is not specified, slightly pricked, most likely, in the composition there is a wool. Shoulder line down. Holes under the buttons are neat. The structures of the yarn are a little fleecy. I liked the shade very much, but it is different from the store's photo, I have more carrot. There was no foreign smell when unpacking. In general, I'm happy.
Кардиган хороший. Вязка плотная, тяжёленький. Цвет красивый, яркий. Ношу М-L сел свободно. Пуговицы заменю, простят хороший кардиган. Была не большая затяжка, но я её заправила. Не страшно
Понравился кардиган, сидит хорошо.
Color one in one as in the photo. The mating is different, as written in the reviews below, more shallow. But it's not critical. It looks neat. In Russian 42 sits almost like in the photo. On a larger size can greatly fit. Sleeves are not short. Came in about 3 weeks.
Cardigan is presented in a single size. On me sits freely (86-68-94), so it will suit and for large parameters. The main length and length of the sleeves on my height 162 cm are ideal. the mating is dense, does not prick, stretches. Fastened on 3 large buttons. Sewn well, do not hang out. For me it turned out a large enough V-shaped neckline, so they will wear something. After washing, the shrinkage did not give. The thing is quite simple and there is no question about the quality of performance. it came in a zip package. Delivery to my post office took about a month. Track was tracked all the way.
Soft, viscous dense. delivery Fast. honest store, good goods.
Peach color, very nice
Went for about a month. To the touch is very pleasant (after washing we'll see). Ordered in Orange. But some peach came. And so there are no complaints. Warm, soft, fluffy.
Кардиган мягкий и теплый. Структура волокон (нитки), не такая как на фото, он скорее пушистый, почти, как ангора. Это, я думаю, будет являться причиной катышек. Но не знаю, посмотрим, как поведет себя в носке.
Bright trendy cardigan, for a detailed review come to my Inst @ natalievseevaaa There you will find many interesting reviews
A beautiful cardigan, the same as in the photo from the store. Soft and warm
Кашемировый кардиган в красивейшем оттенке Я не делала больших ставок на него,но он превзошёл ожидания : хорошая длина,приятный оттенок и качественный материал. Размер единый, на мои параметры 82-65-82 и рост 167 см сел отлично. Довольно плотный,слегка ворсистый. Доставка заняла около двух месяцев.
Отличный кардиган за свои деньги, очень мягкий, есть маленькие зацепки, но это поправимо иголочкрй. Очень довольна!!!
Супер! Очень довольна, всё как на фото. Качество отличное.
Cardigan is good, soft. The color is beautiful, not bright. At 86/76 came well, not long. Order sent 6 days after your payment.
Полное соответствие фотографии. Спасибо большое
Beautiful. I chose in beautiful lavender color. It is warm, comfortable to wear. We combine with many things from the wardrobe. Much denser and better than in the store's photo. The quality is high. Everything is neat and smooth Binding machine, without iyanov. Dense. Size single. On my 90.70.94 height-170 sat comfortably. Delivery three weeks. Recommend
Beautiful, soft cardigan. I liked everything