SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Not like, the top behind have a thick strip is type A top bra strap thought was take up if the beach will be with a brand wide coast. Bottom of the huge only has lining in front. The color pattern and sewing are well made.
The quality of the fabric is good, but the sizes are not correct, calzon is very large and rough and up small.
Excellent product, I loved it
It came very quickly this to the measure very beautiful
I love it!
Super and very fast
Perfect product! Like ad. Like too. Recommend the product quality.
The fabric is a little transparent
Very nice bikini perfect size and very good fabric
Product as described, size right, I ordered my usual size and it fits well. Beautiful material, s put like a bra because it has no closure on the back or front. Color not as a photo, for the model 2, we see rather green, I received rather blue.
The product photo, good fabric and seams
Quickly arrived totally different color super off not like
me encanta, y muy buena calidad, pensé que no llegaría a usarla xq ya se acaba el verano, pero me lo enviaron muy rápido,la talla es igual a que uso
very good
I loved, arrived within material really good and perfect size
excelente
The size approached 92-80-104, but I did not like the color, blue instead of bright turquoise in the photo ((
Swimsuit cool, the quality is excellent! Track number was tracked. I came to Minsk in 20 days. In the bodice of the insert from the paralon, the only negative is that there are no fasteners behind, not adjustable in volume. And the color is not as bright as in the photo. And so everything is fine. Try on sister, I'll add a review
Swimsuit corresponds to the description. Size M perfectly approached my 46.
I liked it, exact size
the colour is not exactly like the picture
Perfect pretty as in the photo and fast shipping
Excellent as described