SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Vest quickly came to SF, good quality, order size L, sitting as M, thought to be more (the совбоднее).
It’s puffy . Love it . Warm .. and comfy .. perfect fit . And I’m wearing woolies jumper underneath as well
Cool vest. sew on 48 took the CHL. Reserve a hoodie.
Quality materials, accessories, well stitched. Thank you!
very happy looks even better in person!!
It's the most spectacular vest I 've ever had. It's soft, very warm and warm. The very modern model or the perfect fit. He arrived quickly and in perfect condition. I recommend it
Nice vest. Quality is good.
Thank you to the store that in such a difficult time for Ukraine it extended the delivery time. Everything went well)))
The quality is super! It’s really beautiful, I love it
Took on the size more, under the warm suit sat perfectly, the quality is excellent
Order placed on 28/03/2022 and arrived on 05/04/2022. It's taken a while but in my country there's a transport strike, it's not the store's fault. Guide Me by the measurements, and buy it anchito to put the sweatshirts under. I look great, my measurements are chest: 105cm, waist: 105cm and hip: 115cm. It smells a little, nothing you can't remove by washing it and ventilating it. Bring a ribbon up to the waist so you can fit the waist. I love it, very warm. Great I highly recommend it.
A vest of good quality, as in the picture, at its 44-46 took XL, sits freely, a place under 1 layer is enough, so you can put on at least with
Great tank top
I wear the size M, sits well.
Excellent vest, stylish, matte, there was a flaw, but the store did solve the problem quickly
The vest is very good quality. Well packed. At 48- 50 size even with a large margin. The store is good. Recommend
Nice vest! Bought for 1300-1400 ₽. Very beautiful, pleasant, I have a height of 163, I wear a size 42. I sat down a little freely, I'm comfortable. On the flux suit and so on will be very convenient. All seams are even, pockets are comfortable, accessories are good. There is a harness, you can tighten and will not blow your back.
I really like it . I am usually wearing M ordered M as I didn't want too oversized look and it looks great
Excellent quality, thanks to the free silhouette approached for 23-30 weeks of pregnancy
Thank you very much. Everything matches. Quality is good. In the spring just right. Size fits. At 44-46 the size of M village is free, as wanted. Thank you so much to the store. The parcel arrived quickly.
The vest came very cool, For such a cost! On the size 48-50 I took XXL I'm happy! Thank you store!
Super, very good and quality
A good waistcoat, at 48-50 size.
The vest as it is in the photo. It's fat and very good quality. I was surprised I didn't expect it
Excellent. Looks expensive. Color beige, without shine. On the OG 95 cm m sits freely. Happy.