SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Goods of poor quality, synthetic fabric, wear unpleasant, the photo shows the fabric. If someone is bad from wearing synthetics, then do not take
I really like it, thank you
Everything is very very cool!!!
It came quickly. My daughter was 14 years old. Rhinestones sparkle. Have not yet washed, I hope do not fly off the rhinestones
A E-e-e-e-e Barbie from slums Shot, you fly my shot I have dripping to account You're dripping with your cheek. Eeny, Meeny, Miny, Moe They'll recognize me in the face. I know you want to be with me. But you're far away from Maybee. I am jungle queen in pink fur coat Girl-bomb, Hola I'm coming to strypushnik. I say, "bitches, hey, Mommy's home." Easy, I have numbers in my head In cup's freshly pressed citrus Bitches, do pure My stylist is a stylist of your stylist Hey, Dora, you ready? (Yes) In my eyes, the dollar (Bucks) Cult Iggy ass Plus I have like Iggy Popa (fact) I know: It's very unpleasant (that TV-) That your boy is with me No, don't be upset, Bunny. I-I-I'll get it back (Maybee) (Singing: Dora) Barbiesize girl, Baby will fit into your pocket Barbiesize girl and I'm not yours anymore Barbiesize girl, you will believe in my deception My cheating, and I'm not yours anymore Perfume flavor But you won't find me. Spying on me again But I 'd rather watch myself. I look like from the cover of GQ (Y-U) Cheeks in lipstick, smeared mascara Sharp
Very nice fabric to the body, all as in the photo, thanks! It is written that they will deliver until July 19, but delivered on July 5)) ordered top cosmic
The goods came earlier, but there were delays in sending the fabric very soft pleasant to the body, in general I advise!
Rhinestones very quickly fly away and externally it's just love
Same as the photo, size M.
All rhinestones in place, material is quite nice, T-shirt does not shine, size perfect fit, never too tight, I did not expect that all will be so girls take!!:)
It's cool, cool. It's for a Week 2
For a long time, but came. All good.
Size very accurate, quality very good, fast shipping
Very cool topic, underlines and even seems less, really cool, ordered the алиекспрасса first time, top came exactly 2 weeks советуюююююю thank you)
Wonderful fabric and elastic, I loved MTO 10/10
Came very fast, this super nice charm m <3
It’s amazing I love it!
Very great and comfortable fabric, is my favorite shirt :)
The fabric is good and the crystals are tough.
Beautiful product, fast shipping, beautiful quality, thin and elasticated