SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I have 157 and 64kg zamowilam size M, with this with Gore bra stretcher 75A therefore Musze only skrocic ramiaczka from bodice. Stroj doszedl quickly about 3 weeks to paczkomatu, size consistent with the description and opiniami on website, very Ladny.
Very good condition, size very good as well
The bikini is much bigger than the measurement of the length.
Excelente calidad, llegó muy rápido y medidas están perfectas
Nice swimsuit. I'm sure that the thread is not stuck, I'm good at woven woven. The print is yaskravius, I will give you the details of the store. Got here all the time. They took M, take on their own mines
Looks just like picture, not a fan of the metal clasps as they feel and look cheap but not bad. Took forever to ship and arrive!
My parameters 89/65/93. I bought size M. It’s ok but webbings are a little bit long.
I am very satisfied with the product
really pretty bikini, great quality, very close to the original. straps are a little too long for me and arent adjustable, but will be easy for me to sew myself.
Great! Great! It's exactly the same as the picture. Fast shipping. Twelve days before the estimated date
The upper piece with down piece is not adequate
Swimsuit did not come, the money was returned
Great quality. The straps are a bit long so it would’ve been great for them to have adjustable straps however I just cut them off the main strap and tied it into a halter. Delivered to AUS in 2 weeks!
It has the effect of making the chest look bigger. Cute and lovely.
Looks perfect. Quick delivery. My measurements 92-74-102
To the color, the material of the questions is not, everything is fine! The size s of the bodice did not match my parameters (although on a dimensional grid it should have been smaller), it turned out to be very large. But the bottom sat perfectly.
Very cool recommend
In general, the swimsuit is not bad. Good printing quality. Sewn smoothly. Neat. From the shortcomings (but this is personally for me): very dense fabric, it will be hot in it. Straps I will change to ties, because. Cups swell if they are not tied around the neck. By volume, I'm large (75 cm), also need to be changed. But, left, t k for such a price is not even bad. I did not communicate with the store. I came quickly.
Swimsuit is excellent. All as in the description. One drawback-the loops on the bodice are not regulated.
awesome product thank you.
Ok good +++