SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent swimsuit, sat perfectly, on the big chest, on the growth of 168 went well, I will order in another color, on Rus. 48 took L.
Good quality swimsuit! At 50 ordered L, sat tight, comfortable. Height 178 cm. Delivery fast! Advise!
The product corresponds to the description, the quality is excellent,. Swimsuit liked, almost guessed with the size
It's very nice, the same colors, I get very fast
раньше брала такой черный, очень хорошо носится и выглядит. ххl идет на 54-56 размер. Рекомендую.
Beautiful, I should have ordered a size less, I weight 66 kilos and I measure 1.60, but it still looks beautiful you can regulate the suspenders and it has glasses and they look good. The shipment was very fast.
Swimsuit, very beautiful, in my Russian standard size 48, but ordered at first M, measured, well, a little tight, although in the pool went again, but I did not like. And this one turned out to be bigger, well, if I still had a breast at least 3 ,4 size, That was very good, it would be necessary to offer someone and order already the size-L, then exactly fit.... All successful purchases..
Swimsuit, my paramatres height 175 cm, 90-74-94 rose the size of M., came up exclusively. Thank you reviews, took on the basis of them. Swimsuit really liked.
на размер 90,74,90 взяла L. Низ и верх сели хорошо . Вот в талии широко. по длине в самый раз .не маломерят!! буду ушивать. доставка за 3 недели до МО
It is really worthy of the highest Grades
On a full Russian 48 came L. I worried that I will not hold the chest size D. of course, there is no tight fixation, my chest slightly crept on the sides. But thanks to the style and black color, it is not noticeable. It stretches very well. I'm happy.
купальник очень красивый, поэтому сильно обидно, что на мою жопу он мал((
Качество отличное. Рекомендую
Swimsuit bomb
I liked it very much. The truth is long, I think I went. Quality is super! The store replied, the size helped to choose! Recommend!
Good swimsuit, good quality. Everything came up to me. Thank you store. And shipping fast. All OK!
Swimsuit is good, but not suitable for girls with wide hips and small breasts. In the chest was very small (I will have to suture). But still really liked.
купальник хороший,однако при широких бёдрах могут возникнуть проблемы с одеванием
Strój piękny. Kupiony córce i podoba się bardzo, Kory żywe!.
I am very pleasantly surprised. The fit is for cup size 40 d-e highly recommended. The design makes very beautiful body. Can also be worn as Shell. Product is in excellent quality and wonderful workmanship. I can for every woman and each figure very recommend. The store is very reliable. The delivery was faster than announced.
Cool swimsuit, at 96/80/102 size L came up perfectly. thanks to the store...
Very beautiful swimsuit
Everything is gorgeous
Loved, was very beautiful.
Delivery to Novosibirsk for a week, the quality is excellent