SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I took 2, sewing an excellent nothing sticks out.
Swimsuit looks like in the photo. Sewn neatly. Size fits
It arrived two weeks earlier than expected and looks good quality. If I could qualify with a 4.5 it would be great because despite how fast and good it looks, my custom was a size S and a size M and arrived a bikini size M and L inside an S bag. Anyway, very nice, it matches.
Great swimsuit! At 46 size m approached. Made qualitatively. I want to order another one. Came fast
The quality of the swimsuit is good. For $10, you can not buy anything like this from us in the store. Delivery to Ukraine 3 weeks.
Melting on 52-54 Rus. Normally, the bodice is narrow in volume, the cups are also small on the D. The color is not black, but a bleached some
At Rus 44 perfectly fit the size of M. Elasticity is not enough
It's okay, it's bvstro. On the size 50-52 came perfectly XXXL
Thank you very much, the swimsuit is good, sewed qualitatively, came for a week, the store is sociable, I recommend to buy
Swimsuit sewn neatly. On the small chest, the bodice sat perfectly. Panties also approached, but for this size landing is low. Ugly sit. Buy to the bodice separately melting. My height is 164, weight is 87. The parcel came in 2 weeks.
Order shipped very fast, quality is good. Take on the dimensional grid of the store, on the ros.50 size took XXL bolshevat melting
Very cool swimwear good workmanship, wzięłam size of table is OK. Recommend
Very nice! It came very fast, I'm M; But I ordered an L and it was perfect!
There was a question on quality, came with damage. The store quickly made contact, gave a coupon for a discount and oversent the goods. It's fine, thank you. Order, the quality is chic. Delivery less than a month. Size is the same
Ultra shvidka delivery. It's super. At 50-52 rosemir XL Italian. Recommend.
Quality swimsuit, the seams are even, the threads do not stick out.
Fast delivery. Article conforms to the description of the announcement. Size according to the table. The quality is really top! I recommend this store if you are looking for a good quality item at a reasonable price.
прислали бу вицвівший і вигорівший на сонці купальник. гроші повернули
The best swimsuit-sat perfectly on about 110, og-108, OT-90
The bottom part fits big, I used a 40 size, the top fits well and used a 95C
Buen bikini. El vendedor tardó un poco más de lo previsto en enviar el pedido. Pero todo ha ido bien. Las tallas están correctas y parece de buena calidad.
Thanks so much ! Excellent store.Great product,fast shipping. You absolutelly perfect !
Product conforms to the description. Size corresponds to the table. Fast shipping. Thank you again
Shipping fast. On the Russian 48-50 size is too big, it is better to take L. The quality is excellent.