SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Good yutbolochka
Cool T-shirt, very soft and pleasant to the body, fast delivery
In reality, the picture is not much less than in the photo. On the Size M took XL, sits freely, looks good.
I really liked the T-shirt, thin, soft, pleasant synthetics
Great T-shirt! At its 96/74 ordered XL, everything came up perfectly!
Very pleasantly harmed, the goods came very quickly, usually waiting for months, and here in two weeks., the T-shirt is very cool, soft to the touch, everything corresponds to the store to
Undershirt looks Ladnie
Very cute, sizes correspond to what the store said, the fabric is soft and pleasant, the only thing against it is that the colors are not as vivid as in photography, that is, there are no details in gold but rather coffee paint.
хорошая майка. на свой 44размер. взяла ххl люблю мойки свободные. Идеально прям как хотела.
The parcel came quickly, the packing is good. Fabric-pleasant to the body synthetics, without an unpleasant smell. The size table of the store fully corresponds. The star was removed, because. The picture in reality is faded, the brightness is different from the declared, not critical, but still...
It came quickly, the fabric is pleasant to the body, took on a dimensional grid, everything came up
ткань синтетика, не капли хлопка, рисунок бледный, но не сотрется при стирке. цвет тоже не белый а немного жёлтый, как будто эта футбалка от старости пожелтела.... немного разочарована...
Cotton stretch, very pleasant. Corresponds to the description. delivery 10 days earlier than the declared.
nice
Thanks
Great T-shirt!
Elastic fabric, looks good quality. Size L is like M in Chile, but the store warns it. Fast shipping.
Nice T-shirt. Of course not cotton, but also good quality. Ideally approached at 42 size.
Заказала на росийский 44-46 2xl на ог 86, немного свободно. Качество синтетика. Рисунок яркий, после стирки думаю ничего не случится с ним.
T-shirt came in size perfectly, at me og 100, quality is satisfied.
T-shirt is excellent, polyester, but thin and very pleasant to the body. i'm happy with the purchase