SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
купальник просто огонь! Наконец трусы с высокой посадкой. на параметры 89/70/95, размер м хорошо
Пришёл быстро , большой немного . Качество хорошое , прошито аккуратно
10 out of 10, I really liked it. Delivery also quickly enough came.
Everything has come, the quality is super
Swimsuit bright! The quality is excellent, I do not know how it will be in the Sun (will not burn out). I'm a little pressed with an elastic band, but in general, I'm very davolna! Came quickly enough!!
Very long delivery
Swimsuit is very steep, the color is bright, the quality is good, I liked it very much
Came with a spot on the bodice!
Unrealistically beautiful, I advise you to buy, the sizes are correct, the quality
Great swimsuit!!
Very cool swimsuit!
I like it very much! I arrive in 3 weeks in chile
Perfect! Finish! Top quality
Lovely swimsuit! I came to St. Petersburg for a little less than three weeks! Size C corresponds! The store was contacted and in China there were holidays from 1.10 to 8.10, and I asked the seller to make the goods come to 30.10, and about the miracle, the goods 20.10 was at me! Many thanks to the seller!
Swimsuit of good quality. I ordered an orange color, I thought that it would not be so bright, and it's just acid orange. In general, a very decent swimsuit
Dariloveali (subscribe :)) my most cool swimsuit, very bright, very sexy! Good quality, there is a cup inside the bodice. On the parameters 81-60-91 came up size S, chest 75b. I'm very pleased, the swimsuit came for 2 weeks in Novosibirsk.
Good fabric
Very good material and finish. Panties narrow in front.
Swimsuit reviews description, priishov vchasno. I recommend it.
Размер М Мой рост 158, вес 51. трусы буду ушивать снизу, так как посадка слишком высока для меня. В остальном нигде не жмет. Все супер.
Very good quality, of the best you can find on aliexpress, very comfortable and shape makes a body! Perfect size and brings padding on the top, although you can remove high-waisted underpants. It took him a month to get to gran canaria. The pink color is fluorine, in the image it seems not.
Beautiful perfect
All seams are even. Size M approached 90/70/90, melting super. Emphasize the figure. The color is bright! Thank you store!
The first time I ordered this swimsuit, the store did not send a couple of days, and a couple of days after the shipment canceled the delivery of the parcel. I wrote that it would make sense to wait at all, answers two days later for each of the messages. Opened the dispute-returned the money, but the swimsuit was still needed so I ordered the second time, sent the next day, but the delivery was a little less than a month. The swimsuit itself sat down well, but the color as if burned out already and curves lines (
High quality, fast delivery. Beautiful!