SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Look the same as the descriptions and pictures. Nice style. There is metallic thread on the fabric
Ordered at the point of issue, delivery was up to the city Kaluga about 2 weeks. In real life a little in a yellow shade, otherwise fully corresponds to the photo, the quality is good. Size M took, on the shoulders in size, but slightly short sleeves, to the wrist.
I thought the jacket was gray, and it was a very different color. In general, norms.
Everything is super, later I will add photos of the jacket itself
Love the jacket. As mentioned by another review a lil frayed, but I just trimmed it not a big deal. Love the silver thread, but I find gold buttons and silver thread is too much bling so I took all buttons out and put a flower pin (also bought on Ali). Love it. For height 167cm and 54 kg, size L is a good fit. Arm length is just nice too. Has lining but not for cold winter, more for spring. Received in Australia in 2 weeks time, super fast.
A pretty, good quality! Size 44-46 better take m. I took a L, because she was afraid that not fasten in the chest. Recommend to buy!
Cool blazer, me very much. Sewn fine, loop cut. Looks great and trousers-skirts and jeans. The lining. Seller sociable, quick response, when color is specified. Taken on 42 size. Shipping on mail Russia fast-2 weeks
Jacket good quality. Beige-white with sequins. No smell, strong not fray. No slots for buttons. Despite the size written in description L goes to S-M, for people with narrow shoulders. It is short for the growth of 175. I was small, if anyone should in Moscow, write vittoria08 @ Mail.ru. Did not communicate with, do not have a free return.
Jacket take size L, but looked it as a shortened. Quality the price is acceptable in full. However, the strong.
Jacket fine, a little fray but need to shake well
I like the Jaket!
Jacket was quickly taken, a little darker than the picture, but all is fine, thank you.
Cute! しんちょう 170 is the, if かたは Gundam'm cuter clean. Hey sparkly and モケモケ dust. Even don't have.
The ゅうかんくらいでとどきました. きじ is ぬける fibers well, but I'm firmly. pinkish purple m in 163cm said, if the around でかかっ.
Really nice tweed jacket. The only thing was I did not like the silver tinsel thread as it made the jacket too shimmery so I carefully removed it all and it's perfect now.
The ゅうかんでとどきました!ともだち also cute just because just because he is nice to me. The いしょ Hey Twinkle the おち or addition to about mid-or ょようはんいです have though.
It is beautiful and it was great. Arrived in less than a month.
Wholesale Tom harness good long nicer ㅋ ㅋ trend when is at least be seemed
Very pleased with the jacket! Good quality, with lining <3
The ゃしんどおりですごくかわいい. and Fray also should not have the throat.
the material is rough and cutting is very very pls fashioned.
So cute! Terrific!! (162/46) M--Little Big? Want long data storage physique bigger than cotton fully goes well as dont think! This alternative to white almost impossibly stuck in Dunedin won slammed it thin or ㅎ ㅎ-servings children clothes look beautiful and light! Pictures of some nail Det ㅜ ㅜ