SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
14 colors Material: 90% nylon, 10% spandex Size S and M Casual style. Very elastic fits phenomenal. Very comfortable to wear. Not transparent, the ribbed point is dense. With very well-sewn stitching. It gets a little closer to the bottom so it feels better. Excellent quality. Very happy with the purchase. Size S for measurements 88-66-95 was perfect 15 days
Quality top, the material is pleasant, not thin. Does not shine through. 3 weeks to St. Petersburg
Chic tops, dense not translucent material, all seams are even, neatly stitched. Yes, synthetics, but very high quality, soft inside out, pleasant to the body, moderately stretches. On my Volume 92 perfectly fit, sits down on the figure, does not drag, very satisfied, I will take more
It's super beautiful came fast
Good stuff. I liked the top
Cool) for a long time I was looking for such a material, but on my chest size 2, barely
Tops are excellent! Very pleasant to the body! The quality is good, all the seams are even, nothing sticks out anywhere! Very long went! Now for some reason orders with Ali go long!
Top Super! Bought for 350R and quality otpad, take it!!
love it honestly, the delivery was fast and it’s cute. the top is a bit shutter than i thought it would be but i still like it
Tops liked, tighten and small breasts, the material is certainly not the most good, at the bottom the elastic band pulls at times more than the top itself, let's see if it will it will Delivery through the cyanio service to Postamat, delivered in 2 weeks
Excellent top, it stretches well. Take a larger size.
There are no complaints about quality. But I did not fit the model. It's hard to pick up underwear for him. I'll give it to my sister.
Came quickly, in 2 weeks, nice fabric, for the summer is excellent
Very beautiful I charm and super white and clean
Cool T-shirts, quality material pleasant to the body, very satisfied
Very good, small size but I took bigger, good quality.
Top is just space. The quality is excellent, pretty dense-does not shine through! it sits perfectly. On the parameters og86cm, ot63cm-took the size of S. Recommend!
Good quality!
Great top! The fabric is pleasant and dense. Shines very slightly.
Top tight, perfectly holds the chest, on the parameters 90/70/90 size m sits perfectly
Shines through the chest and underwear, you need to come up with something, but in general a good one, sat down too beautifully
Cool tops in the hem. Good to stretch. White shines through. On the size 44 ordered M. Has approached
T-shirts are super! Well stretch, inside is very nice for the body material. Og-90, ot-70, sat perfectly. Delivery to Moscow 2 weeks.
I ordered Brown and White, both liked. White shines a little. Size m on my parameters og 83, from 60 villages perfectly, usually I wear Xs. I do not know how durable it is, but for such money it's super!
Size M on the chest girth of 86 cm, sits well. White color shines through.