SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
It's beautiful, just like the pictures
I loved it. It looks really nice and it dissipates those rolls.
Clip with very かわいかっ as per no‼Also, was engraved with ︎ sturdiness, does not recommend the kindhearted want まんなか perforated did too.
Loved the way photo, perfect super indicate
Very nice
Beautiful! Excellent quality and best price! I recommend 100%
Transparent bottom piece too much
It's just like in the picture good quality and it came quickly
The bottom is a little tighter than the top. But cute
At 92-72-92 and height 170 size M sat perfectly!
Very nice material, comfortable to wear, exact size. I recommend this store. Delivery was on time.
Just like in the picture.
Great! I took the size m. My parameters are 84x59x97. I sat down generally perfectly! The fabric is good pleasant.
I didn't get the package.
Girl size order a bigger one than you are
Swimsuit came in two weeks, the store sent the next day, very sociable, helped to choose the right size. 90-75-100 came up size L. In the top there are cups that are removed. A small marriage in the string on the seam, badly stitched. In the shorts too, between the side elastic bands stitched not to the end, it will be necessary to sew on, so as not to split the seam on the elastic band at the waist. In general, the swimsuit is not bad, bright
Very beautiful swimsuit. Cloth is dense, well sits on the body.
I’m size M usually but it’s XL and it’s good for me
Swimsuit generally on the hips 100 size L very well e presses nowhere, very comfortable.
Very beautiful, size well, used m asked m, and I'm perfect
Send & receive fast. Article conforms to the description and photos. High quality swimsuit with bright colors. I recommend 100%