SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice one
Всё отлично, спасибо. 5+
Swimsuit is wonderful, dense, saturated color, approached the size. I'll take another other coloring.
Just loved, great material and super comfortable
Very accurate description. Fast shipping. Good qulity. Recommend
Swimsuit is just super! Exactly as in the photo. I'll buy more.
Swimsuit is excellent. I liked it very much. Slightly did not guess with the size-on the OG 98 cm and about 104 cm ordered XL-too big, it was necessary to order L.
Swimsuit as in the description, came in 3 weeks, no complaints, I recommend
On the size 52-54 XXXL completely approached, melting high landing, the quality is good.
Size fits. Color as in the photo. Quality is good. ordered 11.11 received in Samara 2.12. I'm happy with the purchase.
Swimsuit is very beautiful. Melting larger than the bust, on the size of the chest 3 sizes, approached well.
Swimsuit dugé yakisniy. Shvi rivnenki. I'll lock it up. Once the floor was jammed with Sobi. And this time Mammy. Duge is like 2XL pidishov at 52 rosemir. Recommend. I'll lock up Sobi's inner colir
This is the second same swimsuit, only different color. Suitable for 105 86 105 bust 85v, elastic, with a lining on both sides, dries quickly, does not shed after the pool, bright laconic print as in the picture. If for a massive breast-there will be thin bra straps that are adjustable, for me when the Cup is in very good. Planting panties-sidewall 6 cm, the stomach does not fall out. Thank you to the store and the store. delivery is clear.
All OK to the store many thanks to everyone I advise.
Perfect :)I'm very satisfied.
Swimsuit for such a price is not bad. But I asked the store for a smaller size than the top. I was written that there are no problems and sent both the top and bottom of the same size. Panties turned out to be big.
Swimsuit is good. Sewn qualitatively. delivery is fast. Unfortunately, I was wrong with the size.
The shipment was lost but the store sent another package, it was very kind and that I ordered the garments of different sizes. The material is good and accurate to the photo. The panties are huge but when you wear it it is perfect.
Pirkau XL, nesioju L Tiko outlet, ESU patenkina, ne pirmas bikini. Rekomenduoju
Amazing bathing suit. Great quality!
buena la calidad de la tela, terminaciones buenas. Recomiendo, además de la rapidez del despacho.
Good for the price. Only the colour is little lighter then the photo.
Прекрасный купальник. Доставка в СПб 2 недели
Liked but bought a size bigger, and was too big mainly the top. A shame. The quality is good.
VERY NICE