SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Swimsuit is very high quality. Nowhere does nothing stick out, everything is sewn neatly. It looks great and it is very convenient. On the parameters about 92, from 71, OG 87 took M, but it is better to take L. Literally there is not enough in the bodice and panties in volume. I will think how you can fix this situation, but I recommend a swimsuit definitely!
This good but it's a little bigger than size s. Very fast shipping
schaut super aus
I charm the bikini is the same as in the photo, the problem is that the panties are not elastic, which limits you a lot, to Me at least it didn't make me comfortable, But I must make it clear that size M is smaller than normal I recommend buying a size more than they are to make the bikini fit, at least from the bottom that seriously does not stretch, I arrive in perfect condition and it was very fast shipping, It could be said that this shipment is approved, it is good, nice and cheap, meets what is necessary, it is but I will serve you my comment, to guide you, also clarify that in the image I thought it was like colale, but it's not like that it's smaller than the normal calzón. By otr point I should add that the top part has no brooch so it's complex to put it if they have more bust, at my cost and I don't have that much.
Swimsuit came to St. Petersburg for 13 days. Looks very cute. Not Meryl. Thank you.
Recommend. I liked
Same as the image
Don't can adjust…. But okay
Is perfect, very resistant cloth
as described store and item recommended
Ok, very small, there's q order size bigger
Super pretty and the size is perfect. Spectacular fabric
At the top
Mega Super, came lightning to Odessa!
Quality is so-so, does not stretch like a swimsuit. Because of this, take not your size, but more.
The bikini is very beautiful, material good, bought size p served perfectly, not followed measures the store still gave Super right!
I am very setiafied. Thank you very much. It's the best quality for good price.
Swimsuit is excellent, for height 173 ordered L, everything came perfectly, the red color came as a result of bright coral, but looks beautiful. I'll order more, thank you.
I arrive very fast good product quality equals the photo I recommend
This is not so bikini, it resembles the thong more. I liked it better.
Задоволена) якість чудова, розмір підійшов доставка 18 днів