We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fire! I'm 150 happy with the expectations. Legs, like slippers. At first it was so unusual! At 37 size, the leg is not narrow, the rise is high, I wear a thin sock, back to back, but the legs are comfortable and not cold at all. For almost an hour there was not a drop in the cold. It was warm inside. Not slippery. There's nothing to complain about. A friend has been wearing the same for a month and can not be happy. On the snow porridge did not get wet. Who doubts, I will say that it is worth it. You will not regret buying. Delivery somewhere three weeks taking into account new year's holidays. Seller in contact
They look pretty. A little strange back, as if inside horizontally rounded, and vertically absolutely straight cardboard is inserted. Because of this, when walking, the heel walks. Maybe of course the reason is that they are too big for me at half a size and I have a narrow stop .., but if I took a smaller size, exactly would be right. At the foot of 25 cm took 9
Excellent dummies .... came up perfectly... at 23.5 cm 37 just right, you can still wear warm socks. Packing is great... Nothing is broken. quality is good inside the fur insole, you can get it and I think, even in the typewriter you can wash. Delivery three weeks., everything was tracked.
They are warm and look exactly as advertized, but the sole is too stiff to walk in them for more than 30 minutes.
Sending the goods was not immediately, it took about 5 days, went for a long, one and a half months. The description corresponds, the dimensional grid is correct. Packed reliably that not all stores. The shoes are very light, comfortable on the foot. But hardly will stretch more than a season of frequent socks
Quality is so good Better than expected. Will buy more
In advance, I apologize for the pictures, I constantly wear it, I do not have time to clean the shoes, and the review should be left. It is convenient to put them on-pulled and went, I love this format) heel yes, a little goes up-down separately from the shoes, but you can get used to it. The size took on the reviews, exactly its heel, no more or less. It came perfectly. It is convenient to wear in a warm winter, when the snow shakes up and there is no way to put on suede Ugg boots, so as not to kill them.
This is the best shoes with Ali, which I ever ordered! Mom also took such, she also does not get them happy! Very warm, do not slip! Comfortable to wear! Look stylish. Goes with a warmed insole, due to the lace tightly fixed on the leg! It may seem that the heel prickles, but this is at first glance so! I advise both the store and this model! I'm really delighted! At 37 took its size! Mom wears 38, took 39! And everything came up! I think it is better to take on a larger size, since you can still put on a sock!
Not what I expected
Great shoes! On 10 *! Came before the promised deadline. Quality at altitude! As a gift, warmed socks of good quality and 2 rubber bands on the hair. Thank you!. My foot is 26 cm, the Middle side, valgus. Sit down on me. The insole is warm. Pri-15 on a thin sock did not freeze. I 've been going for 3 days. Snow is high, but the boots do not fall asleep thanks to the rubber band around the ankle. The heels are firm. Look cool: Children's cute booties, but very neat and stylish. Thank the store and Ali! More such quality goods on Ali! This shop recommend! Here are the excellent shoes!
Cool shoes. Everything is cool packed, everything is neat and smooth. I wear 39 size, according to the reviews I realized that I need to take a larger size. I went to the 40th perfectly! The shoes are sewn neatly, the lines are all even. Thank you very much to the store for the gift-socks and rubber bands, very nice!
They're great! I could not stand it, immediately walked. They turned out to be quite warm and quite comfortable. The store put the socks (thank him for it). Apparently he knew they were necessary. Without them, the heel slips. About the style, I think a lot to say is not necessary: just a squeak! At 25,5 I ordered 10. it's OK. Got to Mo in a month. I order in this store constantly. One of the few where there are large sizes.
Well, I can say, the shoes are cool and very comfortable, at their 38 size ordered 38 but with a thick toe I think it will be too small, about the insole I doubt I doubt the fabric really rolls water and snow, it is very easy to clean from dirt (wipe with a wet cloth is enough), Made straight qualitatively! I did not regret what I ordered! Passed all December, not slippery.
Ordered 41 size for 39 dew. Excellent sat on the sock. Very warm.