SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came in 17 days, compared to the way the rest now comes-it's a rocket. The product itself is super, already took, now took another plus other colors! Gorgeous, not felt on the body, has removable cups, HB material, stretches. Super! I'll order these again if the store has them. The seller of 5 stars!
Excellent bodice, perfectly approached the 80b. Color matches. Well stretches. The material is pleasant to the body. The only inconvenience that some people may have, the straps are a little long, not adjustable.
Excellent, delivery less than a month
Not bad in quality, but support zero, just decorative
Very good quality, corresponds to the description.
Bra size m large
Everything is super, very satisfied with the order
At 50 p ordered XL, not much is too big. I'll order l more. Instead of a bra for everyday use is the most. They did not communicate with the store. Order sent fast. The goods came spachkan, apparently dropped more than once))).
A good soft seamless bra. How to use sports-Sports, all the same it is not quite tight and supports, so with a large breast it is likely to be uncomfortable. But as a home very comfortable and comfortable (in my photo the color is slightly darker than in real life, on the image of the store color 1 in 1)
Top chic, very comfortable.
A good top, the only one on the big chest of course it will be a little uncomfortable. And so the fabric is very soft and the quality of tailoring is good. At 5 out of 5
Top liked, quality
Labai maloni kūnui, ne pirmą kartą perku. Atėjo for 10 dienų.
It came fast enough. The description corresponds, you could take a smaller size.
Super top! Quality is very satisfied! Color chic))
Very nice. Nice color. Same as the photograph. It came fast. Good quality.
Top liked, the quality is good, it's a pity that not cotton, but it looks beautiful on the chest
On the chest 70D, height 160 and 50 kg size m is good in cups and volume. Pleases low back, will not stick out from under clothes with a cutout from behind. But the straps are large, the breast is not supported absolutely. I plan to sew cm by 5 exactly. In the rest, an excellent sports bodice. I'm happy.
Top came in less than 3 weeks to Belarus. The quality is very pleased, pleasant to the body!) Not for the first time I order similar. Very like) I'll order more!
Excellent, but at 42 the size was large) gave it to my mother. She 44
The order did not receive, opened a dispute, the money was returned and for this I put 5 stars
As in the picture. Fabric slightly rough.
The straps are a little too big, but not critical. White shines through. Very convenient, I recommend